Privacy statement

We respect your privacy!

Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned!
Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or e-mail us.

Flora Furniture may use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Types of cookies we use

First party cookies are created and owned by us and directly stored by our website. Many of these cookies are essential and allow us to perform the functions necessary for the operation of the site.

Our website also uses third party cookies from selected and monitored suppliers who may also set cookies or employ cookieless approaches during your visit to show you different products and services based on what you have shown an interest in.

Strictly Necessary

These are cookies that are required for the operation of our website.  For example, allowing a secure checkout, authenticating payments, and ensuring the website is loading correctly.

Third-party cookies:

• Zopim – Used for live chat services. Expires in 24 hours.

• PayPal - Allows us to accept Paypal Services on our website checkout. Expire at the end of the browsing session.

• Loqate - Used for address finder and address validation. Expire at the end of the browsing session.

• Trustpilot – Required to present customer reviews on our website. Expires in 1 year.

• Google Recapcha – Protects our site from spam activity. Expires in 6 months.

Performance & Analytics

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. The data is aggregated and anonymised, which means we cannot identify you as an individual.

Third-party cookies:

• Google Analytics - Used for tracking and reporting on website traffic across devices in a way which doesn’t personally identify individuals. Expires in 2 years.

Social Media & Marketing Cookies

These cookies help inform us about what you’re interested in, so we can show you relevant adverts on other websites. Disabling these cookies will mean ads you see may be less relevant to you. Some Social Media and Marketing Cookies access data from Performance and Analytics cookies and Essential cookies, but this only occurs if you accept Social Media and Marketing cookies.

Third-party cookies:

• Bing - Used to personalise ads on and measure the value of ads on the Bing advertising network. Expires in 1 year.

• Facebook - Used to personalise ads on and measure the value of ads on the Facebook advertising network. Expires in 3 months.

• Google Ads - Used to personalise ads on and measure the value of ads on the Google advertising network. Expires in 2 years.

• PayPal – Used to personalise ads. Expires in 24 hours.

Blocking or restricting cookies

You can restrict, block or delete specific cookies from Flora Furniture, or any other website for that matter, by adjusting the settings on your browser. Each browser is different, so check the 'Help' menu of your browser to learn how to change your cookie preferences.

For more information, see European Interactive Digital Advertising Alliance's Your Online Choices.

If you have any questions/comments about privacy, you can contact us using one of the methods provided from within our Contact Page.

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